Dealing With Conflict. CRM Films, 1996.Call
Number: A-V HD 42. D42 1996 Notes: Color, 20 min., 47 sec.
Abstract: Teaches people how to control conflict before it takes control
of them. Three scenarios in personal and business settings dramatize the
five positions taken by most people during conflict. Learn how these positions
can lead to destructive or constructive results.
Maintaining a Non-Violent Workplace. BARR Media Group, 1994.Call Number:
A-V HF 5549.5.E43 M35 1994 Notes: Color, 22 min.
Abstract: Presents ways to avoid and anticipate workplace violence. Contains
re-enactments and on-camera advice by a psychologist, an attorney and
a corporate security director.
"The NIH Program to Prevent and Respond to Violence." [http://civil.nih.gov/strategies.html].
Abstract: Provides guidance for supervisors on preventing workplace violence
and recognizing factors that can contribute to workplace violence.
Workplace Violence: First Line of Defense. Excellence in Training Corp.,
1994.Call Number: A-V HF 5549.5.E43 W67 1994 Notes: Color, 30 min.
Abstract: Uses an interview with a convicted perpetrator and a dramatization
to communicate the impact of workplace violence. Shows how to protect
employees through a managed organizational response.
"Workplace Violence Research Institute." [http://noworkviolence.com].
Abstract: Formed in 1992, the Workplace Violence Research Institute is
a full-service provider in workplace violence prevention programs: Consulting,
Training, Incident Prevention, Crisis Response and Program Maintenance.
In an effort to continually improve its resources for designing and implementing
viable violence prevention programs for its clients, the institute conducts
on-going research to identify vulnerabilities of a variety of occupational
risks and provides effective solutions to those exposures.
Atkinson, William. "The Everyday Face of Workplace Violence."
Risk Management (February 2000): pp. 12-21. Notes: Available fulltext
on Infotrac.
Abstract: According to a report by the U.S. Department of Justice in 1998,
approximately 1 thousand employees are murdered yearly while performing
their work duties. The same study, however, noted that there were 2 million
incidences of workplace violence reported, including 1 million simple
assaults and 400,000 aggravated assaults. And reported is the key word;
the vast majority of workplace assaults and other forms of aggression
go unreported.
Batza, David and Michelle Taylor. "James Got His Gun." Security
Management (December 2000): pp. 74-79.
Abstract: Employee awareness helped this company detect a troubling situation
before violence erupted. But the real test was whether the company could
remove the problem employee without inflaming tensions that would bring
on the very situation management hoped to avoid.
Braverman, Mark. Preventing Workplace Violence: A Guide for Employers
and Practitioners. Thousand Oaks, CA: Sage, 1999.Call Number: HF 5549.5.E43
B73 1999
Abstract: Provides a detailed look at how traditional tools for occupational
health and safety, discipline and employee relations are inadequate and
inappropriate in responding to the problem of workplace violence.
Capozzoli, Thomas and R. Steve McVey. Managing Violence in the Workplace.
Delray Beach, FL: St. Lucie Press, 1996.Call Number: HF 5549.5.E43 C37
1996
Abstract: Contains many lists of "do's" and "don'ts"
and "how to's" for proactive and reactive responses to workplace
violence.
Chappell. Duncan and Vittorio Di Martino. Violence at Work. Geneva, Switzerland:
International Labour Office, 1998.Call Number: HF 5549.5E43 C47 1998
Abstract: Intended to provide a basis for understanding the nature of
workplace violence, and suggests ways of preventing it in the future.
The book highlights best practice and successful methods of prevention,
illustrating the positive lesson to be drawn from such experience.
Coco, Malcolm P. "The New War Zone: The Workplace." SAM Advanced
Management Journal (Winter 1998): pp. 15-20. Notes: Available fulltext
on Infotrac.
Abstract: Managers have to act in the face of increasing workplace violence
as reported by the National Institute of Occupational Safety and Health
from 1992 to 1994. Homicide is the third largest cause of death in the
workplace and the main cause of fatalities in women in the workplace.
Management can minimize these incidents by properly screening their applicants.
Potential killers often have common characteristics such as being a white
male in his 30s to 40s, has been carelessly terminated, had experiences
with substance abuse, believes that he may soon lose his job, is familiar
with weapons, and has a history of violence.
Critical Incident Associates. "Violence Prevention Plan." [http://members.aol.com/endwpv/prevention-plan.html].
Abstract: The goal is to bring awareness where there is none. To teach
people to recognize the warning signs displayed by an individual or a
company, as well as to learn what to do about the prevention of violence.
Defense Research Institute, Inc. "Violence in the Workplace Seminar."New
Orleans, LA, (April 10-11, 1997). Notes: Available fulltext on Lexis-Nexis.
Abstract: There is no indication that the upward trend of workplace violence
is likely to stop. Employers should, therefore, act to safeguard the workplace
from episodes of violence. In so doing, however, employers must remain
cognizant of the protections afforded employees. When properly balanced,
the employer can successfully combat this epidemic of workplace violence.
Denenberg, Richard V. and Mark Braverman. The Violence Prone Workplace.
Ithaca, NY: Cornell University Press, 1999.Call Number: HF 5549.5.E43
D46 1999
Abstract: Rather than focusing on the supposedly "lethal" or
dysfunctional employee as the source of danger, the authors point to the
dysfunctional workplace as the problem. They describe underlying factors
in the workplace which can foster extreme behavior and prevent an effective
response. They suggest specific techniques for reducing the risk that
an office, plant or school will suffer arising from threats or a climate
of hostility.
Elvin, John. "ADA's Good Intentions Have Unintended Consequences."
Insight on the News (February 21, 2000): p.18+.Notes: Available fulltext
on Infotrac.
Abstract: The Americans with Disabilities Act was passed to prevent workplace
discrimination. But the legislation's broadly written provisions are being
exploited by trial lawyers, while employers are hamstrung when it comes
to dealing with troublesome workers.
Fitzgerald, Sheila, et al. "Domestic Violence in the Workplace."
Plastic Surgical Nursing (Winter 1998): pp. 219-31. Notes: Available fulltext
on Infotrac.
Abstract: Several strategies can be used to prevent domestic violence
from occurring in the workplace. These include employee education programs,
questionnaires, health assessments by nurses and access to support and
counseling resources. Employers should also conduct hazard analyses to
determine their risk levels, and ensure the adequacy of safety features
such as lighting and security devices.
Heskett, Sandra L. Workplace Violence: Before, During and After. Boston,
MA: Butterworth-Heinemann, 1996.Call Number: HF 5549.5.E43 1996
Abstract: Designed as a reference and resource for both small businesses
and large corporations. Provides a look at the problem of workplace violence
and provides guidance on preventing violence and regaining control over
the workplace if it does happen.
Johnson, James. "A Cure for Violent Tendencies." Security Management
(March 2000): pp. 42-47.
Abstract: Healthcare settings are unique in many ways that create greater
risk of workplace violence. Employees working in a hospital, who themselves
will be subject to internal and external stress, must be educated about
the many sources of violence through a comprehensive workplace violence
program.
Kaufer, Steve and Jurg W. Mattman,. "Workplace Violence: An Employer's
Guide." [http://noworkviolence.com/articles/employers_guide.htm].
Abstract: With proper planning and effective programs, employers can dramatically
reduce incidents of workplace violence
Kelleher, Michael D. New Arenas for Violence: Homicide in the American
Workplace. Westport, CT: Praeger, 1996.Call Number: HF 5549.5.E43 K45
1996
Abstract: Examines the history, nature and causal factors of occupational
homicide--murder in the workplace--with a view to the development of a
comprehensive understanding of the issue and the introduction of prevention
measures. Through the analysis of a number of actual incidents of homicide,
the author constructs a new framework for understanding occupational homicide
and its perpetrators.
Kenway, Jane, et al. "Toxic Shock: Understanding Violence Against
Young Males in the Workplace." The Journal of Men's Studies (Winter
2000): pp. 131-45.Notes: Available fulltext on Infotrac.
Abstract: This paper is a preliminary attempt to document and understand
certain forms of workplace violence, an issue that has generated a great
deal of public attention in many industrialized nations. The workplace
violence discussed here is, for the most part, male-on-male violence;
more specifically the physical violence and abuse senior workers and bosses
inflict on junior workers in manufacturing settings.
Kinney, Joseph A. Preventing Workplace Violence. Englewood Cliffs, NJ:
Prentice Hall, 1995.Call Number: HF 5549.5.E43 K55 1995
Abstract: There are ways to manage risks that violence poses. There is
a process that each employer can follow in developing the most appropriate
program. By following the steps outlined in this book, employers can begin
to take a bite out of violence that is so badly damaging our workplaces.
Kolettis, Helen. "Drawing the Line." Security (December 2000):
pp. 18-24.
Abstract: Employers now are recognizing the issue of domestic violence.
Companies large and small have implemented domestic violence awareness
programs and are enhancing security for employees involved in abusive
situations. By working to mitigate the economic, legal and productivity
risks related to domestic violence, businesses create a workplace that
is safer for victims.
Lynch, Michael. "Go Ask Alice." Security Management (December
2000): pp. 68-73.
Abstract: This company's investigations team took the lead in creating
a policy to help victims of domestic violence and prevent workplace violence.
Mantell, Michael. Ticking Bombs: Defusing Violence in the Workplace.
New York: Irwin Professional Publishing, 1994.Call Number: HF 5549.5.E43
M36 1994
Abstract: Provides a seven-step benchmark model for dealing with workplace
violence, covering every issue--from prevention and protection to coping
with the aftermath of crimes.
Mattman, Jurg W. "Preventing Violence in the Workplace." [http://noworkviolence.com/articles/preventing_violence.htm].
Abstract: There simply is no good reason for a business, large or small,
not to have a Workplace Violence Prevention Program in place. It protects
the employees, avoids costly litigations, preserves the company's reputation,
improves the bottom line, but most of all is morally and ethically the
right thing to do. After all, everybody who earns a living has a right
to a safe and secure work environment.
McClure, Lynne Falkin. Risky Business: Managing Employee Violence in
the Workplace. New York: Haworth Press, 1996. Call Number: HF 5549.5.E43
M39 1996
Abstract: Describes in detail eight patterns of high-risk behavior to
watch for and identifies what steps to take and what actions to avoid
to help prevent a crisis from arising.
Minor, Marianne. Preventing Workplace Violence: Positive Management Strategies.
Menlo Park, CA: Crisp , 1995.Call Number: HF 5549.5.E43 M56 1995
Abstract: Provides information and guidelines on the problem of workplace
violence. Presents help for employers in planning strategies to prevent
such problems, and guides for knowing what to do if one occurs.
Neuman, Joel H. and Robert A. Baron. "Workplace Violence and Workplace
Aggression: Evidence Concerning Specific Forms, Potential Causes and Preferred
Targets. " Journal of Management (May/June 1998): pp. 391-412. Notes:
Available fulltext on Infotrac.
Abstract: The frequency of workplace aggression has been linked with three
dimensions, namely expressions of hostility, obstructionism and overt
aggression. These dimensions support the idea that behaviors are ubiquitous
in organizational settings and that the scope of aggressive acts is hindered
only by one's imagination.
Piturro, Marlene. "Workplace Violence." Strategic Finance (May
2001): pp. 35-37.Notes: Available fulltext on Infotrac.
Abstract: Money may or may not be the root of all evil, but financial
professionals dealing with money should be aware of how large a role it
plays in workplace violence. The perception by an unhappy or outraged
worker or ex-employee that someone in payroll, finance, treasury or accounting
is responsible for his/her misfortunes is all too common. It's literally
a case of killing the messenger bearing bad news.
Racette, Katie. "Violence in the Workplace." Radiologic Technology
(March 2001): p. 329 +.Notes: Available fulltext on Infotrac.
Abstract: Health care professionals are at high risk for on-the-job violence.
This article discusses the scope and nature of violence in the health
care workplace, how to prevent it and what to do if it occurs.
Robertson, Jill C. "Addressing Domestic Violence in the Workplace:
An Employer's Responsibility." Law and Inequality: A Journal of Theory
& Practice (Summer 1998): pp. 633-60. Notes: Available fulltext on
Westlaw.
Abstract: Explores the effects of and employers' interests in workplace
violence. Since the 1970s, domestic abuse has become a widely recognized
social ill, but its effect on the workplace is a relatively new realization.
This article will present the problem of workplace domestic violence,
examine why it occurs and discuss the effects of domestic violence on
the job.
Rolnick, Alan. "Preventing Workplace Violence: Advice for Dealing
With a Hard Reality. " Bobbin (April 2000): pp. 68-72. Notes: Available
fulltext on Lexis/Nexis.
Abstract: Employers may have their acts together when it comes to dealing
with harassment in the workplace, but how about homicide or violent physical
assault? The liability risks are high. So are the potential costs for
a lack of prevention.
Southerland, Mittie D., et al. Workplace Violence: A Continuum From Threat
to Death. Cincinnati, OH: Anderson, 1997.Call Number: HF 5549.5.H43 S64
1997
Abstract: Presents research findings on the offenders, victims and incidents
of workplace violence, and also recommends methods for prevention.
U. S. Department of Labor. "Recommendations for Workplace Violence
Prevention Programs in Late-Night Retail Establishments." [http://www.osha-slc.gov/OshDoc/Additional.html#3153].
Abstract: This document will help retail employers design, select and
implement prevention programs based on the specific risk factors they
identify in their particular workplaces.
VandenBos, Gary R. and Elizabeth Q. Bulato, eds. Violence on the Job:
Identifying Risks and Developing Solutions. Washington, DC: American Psychological
Association, 1996.Call Number: HF 5549.5.E43 V564 1996
Abstract: Homicide is now the second most common cause of death in the
U.S. workplace. Violence on the Job helps bring this growing problem to
the forefront of public and scientific concern. Leading investigators
report the most recent research on the prediction, psychological experience
and consequences of workplace violence.
Wilkinson, Carol W., ed. Violence in the Workplace: Preventing, Assessing
and Managing Threats at Work. Rockville, MD: Government Institutes, 1998.Call
Number: HF 5549.5.E43 V563 1998
Abstract: Now more than ever, it is crucial that safety and health professionals
understand the reasons why employees commit acts of violence at work.
Without this foundation, no prevention program can be effective. This
book brings together the professional expertise, the valuable insights
and the practical advise of a wide variety of professionals to help identify
why workplace violence occurs and how to control it.
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