Cheurprakobkit, Sutham. "Police-Citizen Contact and Police Performance: Attitude Differences Between Hispanics and Non-Hispanics." Journal of Criminal Justice 28, no. 4(July 2000-August 2000): 325-36.
Abstract: A study, based on a survey of 251 residents who had contact with the police, which concluded there was a need for policies to create positive police-citizen contacts and enhance police-minority relationships.

Davis, Robert C. and Edna Erez. Immigrant Populations As Victims: Toward a Multicultural Criminal Justice System. Washington, D.C.: National Institute of Justice, 1998.Call Number: J 28.24:IM 6/2
Abstract: Discusses findings from a National Institute of Justice-sponsored survey and selected site visits to determine problems encountered by recent immigrants in dealing with and accessing the criminal justice system, and ways to improve the criminal justice response to their needs.

DeGeneste, Henry I. and John P. Sullivan. Policing a Multicultural Community. Washington, D.C.: PERF Publications, 1997.Call Number: HV 7936 .P8 D44 1997
Abstract: Preventing, mitigating, and negotiating intergroup conflict in communities is an integral part of police practice as society becomes increasingly culturally diverse. Examples of, and international perspectives on, policing culturally diverse communities are presented.

Doerner, William G. Ph. D. and M. L. Dantzker Ph. D. Contemporary Police Organization and Management: Issues and Trends. Woburn, MA: Butterworth-Heinemann, 2000.Call Number: HV 7935 .C63 2000Abstract: A collection of works pertaining to different aspects of police management. Chapter 12 deals specifically with policing in a multicultural society.

Dupont, Kay. Handling Diversity in the Workplace: Communication Is the Key. West Des Moines, Iowa: American Media Publishing, 1997.Call Number: HF 5540.15 .D86 1997
Abstract: Seeks to help readers value diversity, respect individuality, and maintain a climate in which everyone is treated with dignity. Explains what diversity means, how it is created, and its barriers, as well as how to adapt to cultural differences, and confront prejudice and discrimination.

Einesman, Floralynn. "Confessions and Culture: The Interaction of Miranda and Diversity." Journal of Criminal Law and Criminology 90, no. 1(Fall 1999): 1-48.
Abstract: Analyzes the 1966 United States Supreme Court decision Miranda v. Arizona and the impact that demographic changes have had on the Miranda decision in recent years. Courts have had to confront factors such as the defendant's cultural heritage, language skills, and familiarity with the criminal justice system.

Gardenswartz, Lee and Anita Rowe. "Cross-Cultural Awareness." HR Magazine 46, no. 3 (March 2001): 139-42.
Abstract: Failing to understand the impact of culture on individual needs and preferences can lead to miscommunication in the workplace. Cultural differences affect such things as how an employee responds to a situation, approaches a task, or deals with conflict. This article points out various cultural differences a manager must take into consideration to effectively communicate with their employees.

Gould, Larry A. "Can an Old Dog Be Taught New Tricks? Teaching Cultural Diversity to Police Officers." Policing: An International Journal of Police Strategies & Management 20, no. 2(1997): 339-56.
Abstract: Examines the reaction of police officers, both cadets and experienced officers, to a course in cultural diversity. It analyzes the relationship of the officers' attitudes toward the course to self-reported personality characteristics to determine whether experience diminishes an officer's ability to truly listen to new ideas.

Heitz, Bill. How to Deal With Cultural Diversity in the Workplace. Rick Brown. JWA Video, 1997.Call Number: HF 5549.5 .M5 H68 1997
Abstract: Designed to help employees and companies view cultural diversity as an asset, improve communication and performance skills, and deal with conflict.

Hendricks, James E. and Bryan Byers. Multicultural Perspectives in Criminal Justice and Criminology. Springfield, IL: Charles C. Thomas, 1994.Call Number: HV 9950 .M85 1994
Abstract: Represents the work of national scholars with expertise in criminal justice issues and multicultural contexts. Addresses such diversity issues as gender, race, ethnicity, and sexuality in criminal justice and criminology. Seeks to bridge theory and practice in the area of multiculturalism.

Johnson, Richard R. "Citizen Complaints: What the Police Should Know." FBI Law Enforcement Bulletin 67, no. 12(December 1998): 1-5.
Abstract: Research indicates that the young, unmarried, low-income, nonwhite male represents the profile of a citizen most likely to complain against the police. In studies, approximately three quarters of complaints against police are filed by nonwhite males under the age of 30, underscoring the importance of community policing efforts targeted at improving relations with youth, racial minorities, and those individuals in lower socioeconomic groups.

Joppke, Christian and Steven Lukes. Multicultural Questions. New York: Oxford University Press, 1999.Call Number: HM 626 .M85 1999
Abstract: Contains contributions from leading scholars representing a wide array of disciplines and countries. States its goal as seeking to answer these four main: 1. Is universalism ethnocentric? 2. Does multiculturalism threaten citizenship? 3. Do minorities require group rights? 4. What can Europe learn from North America?

Lott, John R. Jr. "Does a Helping Hand Put Others at Risk?: Affirmative Action, Police Departments, and Crime." Economic Inquiry 38, no. 2(April 2000): 239-77.Notes: Available through Wilson Web.
Abstract: Examines the impact of increasing minority and women police officers on the crime rate. The author notes this increased hiring increases crime rates due to lower hiring standards resulting in reduced quality officers.

Markowitz, Michael W. and Delores D. Jones-Brown. The System in Black and White. Westport, CT: Praeger, 2000.Call Number: HV 6197 .U5 S97 2000
Abstract: Focuses on the nexus between race and crime in the United States, seeking to eliminate the belief that race predisposes a group toward certain types of behavior.

Mueck, Robert P. "Racial Epithets By Police Officers: Why They Have No Place in Law Enforcement." Law and Order 48, no. 5(May 2000): 28-32.
Abstract: Outlines the significant implications of the use of racial slurs by police officers. To prevent such conduct, police departments need to emphasize principles of cultural awareness.

National Organization of Black Law Enforcement Executives. "Community Policing Consortium: Resource Toolbox." [http://www.communitypolicing.org/cultural/]. Abstract: An on-line bulletin capturing some of the content and spirit of a training course offered by the National Organization of Black Law Enforcement Executives. It reflects some of the ideas and experiences that are made available to police and community audiences during their Cultural Diversity and Community Partnership courses.

Rogers, Steven L. Twenty-First Century Policing: Community Policing: A Guide for Police Officers and Citizens. Fresh Meadows, NY: Looseleaf Law Publications, Inc., 1998.Call Number: HV 7936 .C83 R 64 1998
Abstract: Provides basic guidelines for developing partnerships between the police and the community. Has an entire chapter dedicated to cultural diversity.

Shusta, Robert M. et al. Multicultural Law Enforcement: Strategies for Peacekeeping in a Diverse Society. Upper Sadle River, New Jersey: Prentice Hall, 1995.Call Number: HV 7936 .P8 M85 1995
Abstract: Provides a comprehensive overview of multicultural issues in law enforcement, combining both the theoretical and practical aspects of diversity, cultural understanding, and communication effectiveness.

Trojanowicz, Robert C. and Bonnie Bucqueroux. "Community Policing and the Challenge of Diversity." [http://www.cj.msu.edu/~people/cp/diverse.html].
Abstract: An article, published on the internet, dealing with cultural diversity issues as they relate to criminal justice.

Walker, Samuel et al. The Color of Justice: Race, Ethnicity, and Crime in America. Belmont, CA: Wadsworth Thomson Learning, 2000.Call Number: HV 9950 .W33 2000
Abstract: Combines recent research on various criminal justice topics with relation to multiracial and multiethnic issues. Incorporates discussion of all major race groups within the United States, and includes learning tools such as chapter goals and conclusions, figures and tables, and discussion questions.

Wilson, George and Roger Dunham. "Race, Class, and Attitudes Toward Crime Control: The Views of the African American Middle Class." Criminal Justice and Behavior 28, no. 3(June 2001): 259-78.
Abstract: Analyzes crime control attitudes of African Americans.